Your information

Privacy Policy

How Shivani's Fashion handles customer information.

Information we collect

We collect the details needed to create your account, process an order, deliver products, provide support, and prevent misuse. This can include your name, phone number, email address, delivery address, order details, and messages you send us.

How we use it

Your information is used to process payments, arrange delivery, send order updates, respond to enquiries, improve our store, and meet legal obligations. We do not sell your personal information.

Payments and delivery partners

Payments are processed by our payment provider. Delivery details are shared with courier partners only as needed to fulfil and track your order.

Security and retention

We use reasonable safeguards to protect customer data and keep information only for as long as necessary for orders, support, records, and legal requirements.

Your choices

You may contact us to request corrections to your account information or ask privacy-related questions. Some order records may need to be retained where required by law.